Reference

rectoto Privacy Policy for Your Account

Our Privacy Policy explains how rectoto handles the details connected with your account, device and wallet activity before you open the lobby.

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CONTACT ROUTES

Privacy Policy Help Near Account Access

A clear contact route matters when your account details or payment record need attention.

Account request Ask us to access, correct or clarify personal data linked to your rectoto account. Include your registered phone number and request type, but never send a password or wallet PIN.
Wallet record If a DANA, OVO, GoPay or QRIS reference appears incorrectly, contact support through the account path with the receipt reference and date so we can locate the matching record.
Login concern When a verification step or device session looks unfamiliar, report it through account help promptly. We may ask account questions before discussing private records or making a security change.
HANDLING DETAILS

How We Manage Your Privacy Choices

We separate the data needed for account operation from optional browser storage used to remember preferences.

Account data

We may store your phone number, verification result and account activity so we can recognise your account, protect login access and connect a payment receipt to the correct transaction.

Device signals

Browser type, device details and session activity can help us detect unusual access. On mobile, these signals support the path from login to the lobby without requiring a separate application.

Cookie control

Cookies can keep a session active and remember selected settings. Your browser usually lets you remove or block them, although some account steps may then need to be repeated.

Payment records

A DANA or QRIS receipt may be matched with account activity, while OVO, GoPay, bank transfer and virtual account references help us check payment status without asking for your wallet PIN.

Retention period

We keep account, security and transaction records for the period needed to operate the service, resolve disputes or meet applicable duties. When a record is no longer needed, our process removes it.

Your request

You can ask for a copy, correction, restriction or deletion of eligible personal data through account support. The outcome depends on local law and on whether a record must remain for a valid need.

Privacy Policy Questions About rectoto

These answers address the searches we hear most often about the rectoto Privacy Policy. If your situation involves a specific account, device or payment reference, use the account support path so we can check the correct record.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and identify your account, complete the stated verification step and help protect access. We do not need your wallet PIN to match a payment record.

Yes. Cookies can maintain your session and remember selected settings. You can remove or block them in your browser, though login or account steps may need to be completed again.

Send an access request through the support route shown inside your account. State the registered phone number and the records you want us to locate; we may verify account ownership first.

You can ask us to correct inaccurate details or delete eligible records through account support. Some security or transaction records may need to remain, and the outcome depends on local law.

We may retain the payment reference, amount status and date needed to match a receipt with your account. Wallet credentials remain with the relevant payment service and are not requested by us.

Where local law permits, you can ask us to limit certain uses of your personal data. Contact support from your account, explain the requested restriction and include the affected record.

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